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1.9

I purchased the Life Time Program. I was told that any time I wanted to have them come out to just call and schedule.

I was also told if I wanted to master what was already taught to my dog, go a head and when I wanted to add additional training to call. However, when I called and told them I wanted to reinforce some things from the first few sessions we had and add some additional training, I was informed that the guarantee is only for what was taught during the initial training and any additional training would need to be paid for.

Also, it's only the training that has a life time guarantee. They wanted to charge me travel time and gas to return.

Reason of review: Not as described/ advertised.

Monetary Loss: $350.

Preferred solution: I don't want anything. I just want people to be aware that your warranty is a bunch of crap.

Bark Busters Cons: Not honoring agreement, Poor aftersales service, Extremely expensive, Poor customer service.

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